Interpersonal Communication | communicate effectively with others !

Any relationship, whatever it is, is based on communication. What is interpersonal communication? What are the principles? What are the different types of communication? How to communicate effectively?

We communicate as soon as we come into contact with others: greet, exchange on a particular subject, ask a question, present a project, etc.

In business, interpersonal communication is very important, whether it is for a manager to get his messages across, to direct his troops, to motivate them or even simply for individuals of the same entity to work together with confidence. All conversations, even the most trivial, contribute to this well-being and well-being together.

Contrary to popular belief, communicating is not as natural as it seems. If everyone is more or less able to interact with their peers, the communication thus initiated is not always effective. 

It can even sometimes prove to be really unfavorable if one of the protagonists only projects his message according to his own values, his personality, his mode of operation, without worrying about whether the person opposite is receptive or capable of actually hear his message, or even worry about the impact of the latter on his interlocutor 🚩.

What is interpersonal communication?

Interpersonal communication is the basis of all human relationships, essential for life - sometimes survival - in society. It is the interaction between at least 2 individuals entering into a relationship to exchange information, emotions, etc. Transmitting, sharing, saying, reformulating, explaining, putting yourself at the level of your interlocutor, ensuring that he has heard and understood well, that is the essence of interpersonal communication.

Communication can be verbal or non-verbal, oral or written.

Communicating effectively has many advantages and allows, among other things, to:

  •  gain interpersonal skills, improve relationships with others (colleagues in particular)

  •  get a message across effectively, avoiding misunderstandings,

  •  develop assertiveness,

  •  constructively manage,

  •  convince faster,

  •  ease tensions, manage conflicts adequately,

  •  better understand changes, especially resistance,

  •  put your emotional intelligence at the service of others,


How to communicate effectively?

How dare to say that one does not understand his interlocutor? How to say no? How do you know if the person facing you is manipulating you or if they are sincere? How can we understand each other better? How to communicate constructively?

There are many communication techniques. All have their particularities and their advantages. They are to be preferred depending on the context, the objective, the contact person (s) opposite, etc. As part of his mission, the manager must know them and be able to use them wisely. Managerial communication is a pillar of collective success and efficiency.

Active listening

Listening skills are essential skills for good communication. Reformulation, empathy, benevolence, availability, etc. are all key elements of active listening allowing to establish a climate of confidence, and thus induce a serene and positive communication.

Consistency between verbal, para-verbal and non-verbal communication

Most of our communication passing through the para and not verbal, it is essential that these two aspects are completely in phase with our verbal, otherwise, the message sent to our interlocutors will sound false.

Self-confidence and assertiveness

Communicating with others induces a more or less conscious exposure to our personality and our representation of that of others. This is what qualifies the relationship. It is therefore important to have excellent self-knowledge as well as good self-esteem in order to communicate intelligently and positively.

Furthermore, knowing and daring to take your place and daring to say no when the situation requires it also allows you to position yourself adequately in the relationship.

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